Local, independent, and built on outstanding people
Rox Services Inc. has repaired, maintained, and installed commercial foodservice equipment from our Beaverton, Oregon headquarters since February 2018.
Why kitchens choose Rox
- Quality first. We prioritize quality and customer satisfaction, which produces excellent outcomes and a strong reputation.
- Skilled, certified technicians. Licensed and EPA-certified.
- Fast response. Emergency service within 24 hours. Standard service within one week.
- First-visit fix. We repair your equipment on the first visit whenever possible.
- 90-day guarantee on all work Rox Services performs.

Our values
Integrity
Continued growth
Continued learning
Teamwork
Sense of urgency
Who we serve
Restaurants, fast food establishments, hospitals, offices, event centers, grocery stores, supermarkets, assisted living facilities, schools, churches, correctional facilities, and bookstores. Commercial customers only.
Service area
We cover a 100-mile radius from our Beaverton headquarters.
Core markets: Portland, Beaverton, Hillsboro, and Gresham, Oregon, and Vancouver, Washington.
Outside the core metro? Call dispatch. Travel service fees vary by distance.
Capability Statement
Rox Services Inc is a commercial foodservice equipment repair, installation, and preventive maintenance company founded in February 2018 and headquartered in Beaverton, Oregon. We serve restaurants, institutions, and food-production facilities across a 100-mile radius of Beaverton — commercial accounts only, never residential. Our technicians service commercial refrigeration and cooking equipment across all major brands, backed by documented standard operating procedures, published response-time commitments, and a 90-day guarantee on all work performed.
Company Snapshot
8333 SW Cirrus Dr, Building 18, Beaverton, OR 97008
Dispatch: (503) 509-2026 · admin@roxservices.com · roxservices.com
NAICS: 811310 · 238220 · 238990
NMSDC-Certified Minority Business Enterprise (MBE), Certificate #NW100001859, expires October 31, 2027
Oregon CCB #225032 · Washington License #ROXSESL810MP · CFESA voting member
Core Competencies
Commercial refrigeration repair — walk-in coolers and freezers; reach-in, under-counter, and prep-table units; display cases; blast chillers. EPA-compliant refrigerant recovery and recharge.
Commercial ice machine service — production and ice-quality troubleshooting, leak repair, deep cleaning and sanitization, descaling, new-unit installation and startup.
Commercial cooking equipment repair — convection, combi, deck, and pizza ovens; ranges and griddles; fryers; steamers; dishwashers; warming equipment. Gas and electric.
Equipment installation — walk-ins, ice machines, and cooking lines for new construction and retrofits, including startup testing, temperature verification, and staff orientation.
Preventive maintenance programs — coil cleaning, gasket inspection, refrigerant leak testing, and controls calibration. Monthly, quarterly, bi-annual, and annual contracts with priority emergency scheduling.
Why Rox
- 90-day guarantee on all work performed.
- Published service levels — emergencies acknowledged within one business hour, technician on site within one business day, and a written post-visit report within one business day of every visit.
- First-visit fix commitment — we repair your equipment on the first visit whenever possible.
- Rated 4.9 stars across 155 Google reviews from commercial customers across the Portland metro area.
- Documented and consistent — a 61-procedure standard operating playbook, so quality does not depend on who answers the phone.
Past Performance
- Willamette Hazelnut — Food-processing facility service, including staged make-up air units and a facility ducting project; long-standing account.
- GFG Management — Equipment service across 18 restaurant locations; an ongoing multi-site restaurant group account.
- Nike — Equipment service across multiple campus facilities, including Nike Air Manufacturing; an active, ongoing service account.
- Roadrunner Home Bake Pizza Company — Ongoing equipment service; a Rox customer since 2019.
- Johnson-Lancaster — Equipment service account — HP headquarters, Vancouver, Washington.
Key Personnel
Herve Yoga, CRFP, FMP — CEO & Founder
Shelby Batzel — Service Manager
Jon Griffith — Chief Technician (COMBI)
Ana Gurll — Service Administrator
Contact
For capability or contracting inquiries, contact Herve Yoga, CRFP, FMP, CEO & Founder — Dispatch: (503) 509-2026 · admin@roxservices.com
Our Leadership
The people who lead Rox Services — from the field to the office.

Herve Yoga, CRFP, FMP
CEO & Founder at Rox Services Inc — Beaverton, Oregon
Herve Yoga, CRFP, FMP, founded Rox Services Inc in February 2018 in Beaverton, Oregon, and serves as its CEO & Founder. Rox Services provides commercial food service equipment repair, installation, and preventive maintenance for restaurants and food service operations across the Portland metro area. The company is an NMSDC-certified Minority Business Enterprise and holds Oregon CCB #225032.
Herve leads an eight-person team at Rox Services and is moving the company from an owner-operator model to a leadership-run operation.
Before founding Rox, Herve worked as a facilities technician with Wendy’s, as an HVAC/R technician with the Ralph Brennan Restaurant Group in New Orleans, and in facilities work at Muriel’s Jackson Square.
Herve holds a degree in civil engineering from the University of Yaoundé, Cameroon. His professional credentials include CRFP (Certified Restaurant Facilities Professional), FMP (Facilities Management Professional), EPA Universal certification, and NATE Core.

Shelby Batzel
Service Manager — Rox Services Inc, Beaverton, Oregon
Shelby Batzel brings over 25 years of experience in the service industry and customer service to Rox Services Inc, where she joined as Service Manager in May 2025.
At Rox, Shelby runs daily dispatch and technician scheduling. She builds estimates and bids, verifying OEM parts through manufacturers and vendors; creates and receives purchase orders; creates invoices and processes payments; interviews candidates and completes onboarding; and serves as interim parts owner.
Before Rox, Shelby worked at Belt Tech & Supply in Tigard, Oregon (April 2024 – May 2025), handling belting quotes and installs, order entry, and invoicing. Before that, she was office manager at RMH Systems (July 2020 – December 2022), where she dispatched technicians, managed inventory, shipped and received parts, and managed office payroll.

Ana Gurll
Service Administrator — Rox Services Inc, Beaverton, Oregon
Ana Gurll is Service Administrator at Rox Services Inc in Beaverton, Oregon, where she handles bookkeeping, human resources, licensing, and insurance. She also handles payroll and 401(k) administration, and she manages collections end to end.
Before joining Rox, Ana was an Administrative Assistant, Bookkeeper, and Payroll administrator at Decker Farms in Hillsboro, Oregon (May 2025 – November 2025), where she managed bookkeeping and payroll, processed sales memos and purchase orders, handled invoicing and accounts receivable, and prepared quarterly and year-end payroll reporting, including 1099 NEC and MISC reporting.
From January 2023 to July 2024, Ana was a General Ledger Specialist at RACC in Portland, Oregon, where she entered and reconciled journal entries, reconciled bank accounts to the general ledger, managed the Key2Purchase card program, prepared payroll entries, and processed accounts payable grant encumbrances.
From August 2016 to December 2022, Ana was Bookkeeper and Donor Relations at Quechua Benefit in Hillsboro, Oregon, where she managed the organization’s full financials, handled the audit process and worked closely with the CPA on year-end financials, executed payroll and hiring, and reported to the directors and board.
In 2016, Ana was Financial Manager at Caliber Plumbing and Mechanical in Portland, Oregon (May – August 2016), where she maintained accounts receivable, managed all accounts payable processes, pulled permits for projects, and held human resources and benefits responsibilities.
Ana spent nearly two decades at Nike, Inc. in Beaverton, Oregon (May 1996 – October 2015). She began as an Accounts Receivable Representative (1996–2004) and rose through senior representative roles to NACFS Functional Operations Supervisor, where she led a team of 35+ specialists handling payments, deductions, returns, and banking for all of Nike’s North America customers — a $525 million operation.
Ana brings deep knowledge of accounts receivable, accounts payable, and the general ledger, along with process improvement and organizational growth and change. Her systems experience includes QuickBooks Online and Desktop, SAP, ADP, MIP, Key2Purchase, and Windows 365. She is fluent in Spanish and is an Oregon Notary Public.

Jonathan Griffith
Chief Technician — Rox Services Inc, Beaverton, Oregon
Jonathan Griffith is Chief Technician at Rox Services Inc in Beaverton, Oregon — the company’s lead COMBI technician for commercial refrigeration and cooking equipment. He runs the Monday technician meeting, enforces Rox’s field completion and safety standards, and is the technician the rest of the field team escalates to.
Before joining Rox, Jonathan was a Management Consulting Senior Analyst at Accenture in Portland, Oregon (January 2022 – November 2025), where he owned project delivery tracking and performed data analysis and reporting using tools including Power BI and Power Automate, and led a team of 14.
A U.S. Navy veteran, Jonathan served as Leading Chief Petty Officer for Air Conditioning & Refrigeration with Naval Surface Squadron Five in Manama, Bahrain (September 2019 – September 2021). He directed six supervisors and 22 technicians in the maintenance, repair, and modernization of shipboard air conditioning, refrigeration, diesel, water, and hydraulic systems, and managed gauge calibration for assets across 14 naval ships.
From July 2016 to September 2019, Jonathan was an Afloat Trainer for Air Conditioning & Refrigeration with the U.S. Navy’s Afloat Training Group in Everett, Washington, where he audited and evaluated shipboard engineering departments across the fleet and trained their personnel. Eight ships completed their engineering certifications on the first attempt under his training.
Earlier, as Leading Petty Officer for Air Conditioning & Refrigeration aboard USS Carney (DDG-64) (May 2011 – July 2016), Jonathan led a team of 12 maintaining industrial equipment including York centrifugal chillers and Carrier reciprocating refrigeration systems. His refurbishment of four electro-hydraulic condenser water control valves extended the plant’s operational life and saved the Navy over $100,000 in replacement costs.
Jonathan holds a Master of Science in Organizational Leadership from National University, where he graduated with Distinction, and a Bachelor of Arts in Physics from Lawrence University. His certifications include EPA 608 refrigerant handling, USMAP registration as a Refrigeration Mechanic, and U.S. Navy qualifications as a Refrigeration and Air Conditioning Systems Technician and as an Instructor.
